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Error: Custom Button Timed Out


Make sure you have a button engagement on this page.

To Do:

If not in Active Conversation, just reload the page.

If you are in an Active Conversation:

1. Uncheck the "Hide chat window on page reload" in the Top-Left (3-dotted) Menu.
2. Reload the page.
3. Close out your current conversation.

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Copy the following id token to the Demo App


Copied!

  • Login
  • Account Set Up
  • Step-up Authentication
  • Show ID Token
  • Clear Engagement Window
  • Vertical Pages
    • Banking
    • Retail
    • Search Results
    • Travel
    • Telco
    • Insurance
    • Hotel
    • Wireless
    • Chat Suggest
    • Tech Retail
    • Education
    • Lending Services
    • Luxury Retail
    • Healthcare
    • Generic
    • Automotive Home
    • Automotive Finance
    • Automotive New
    • Automotive Used
    • Automotive Service
    • Marketplaces
  • Chat Window Theme
  • Window Customization
  • SDE Config Menu
  • Custom window options:
  • Channels (For LE-43193725)
  • Facebook
  • Skype
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Account Setup


The following configuration is the default in data sources authentication server configuration

oAuth 2.0 authentication (implicit)

* Authentication Endpoint is not required.
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BG image URL / Button Options


Customize primary button color:
: Primary Button Color

Chat Window Options

Customize Top Bar and Survey colors:
: Main Theme
: Main Theme Text
Customize main border color:
: Main Theme Border

Customize Conversation Bubble colors:
: Agent Bubble
: Agent Bubble Text
: Agent Bubble Border
: Visitor Bubble
: Visitor Bubble Text
: Visitor Bubble Border

Customize Your SDEs


Full list:

Cart Update
Transaction
Viewed Product
Customer Info
Marketing Source
Personal Info
Lead
Service Activity
Visitor Error
Searched Content
* Checked SDEs will be sent on page load

<- Select an SDE

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